Reasons for WhatsApp account getting banned and how to unban it
Nowadays WhatsApp has become the most powerful tool for communication – be it personal or business. But many times the WhatsApp account of the users gets banned, due to which business or communication comes to a halt.
Let us understand the reason behind the creation of WhatsApp account and how you can block your WhatsApp number.
Main reasons why WhatsApp account is closed
Bulk Messaging: If you send the same message to multiple people at once without their permission, WhatsApp may consider you as spam.Let us understand the reason behind the creation of WhatsApp account and how you can block your WhatsApp number.
Use of third-party apps: When unofficial apps like WhatsApp, Yo WhatsApp, Fm WhatsApp are against WhatsApp policies.
Repeatedly messaging unknown contacts: If you repeatedly message people who have not saved your number and they block you, your account could be banned.
Violation of Terms of Service: Violating the terms of WhatsApp such as hate speech, illegal activity, harassing content also results in a ban.
How to unban WhatsApp account?
If your WhatsApp account is banned, follow these steps:
Step 1: Open WhatsApp
As soon as you open the app you will see a message:
“Your phone number is blocked from using WhatsApp. Contact support for help.”
Step 2: Contact support
Click On Support Option
A form will open where you have to write your message
“Hi WhatsApp team, my account has been blocked by mistake. I do not violate any rules. Please review my number.””
Email: support@whatsapp.com or send from within the app
Step 3: Appeal from the official website
You can also use this link:
https://www.whatsapp.com/contact/
Step 4: Wait
The review process can take 24-72 hours. If you have not really violated any rules, then the account can be recovered.
Why is WhatsApp Business API banned?
WhatsApp Business API is used for business communication. If your API number is lost, these may be the reasons:
Common Reasons:
- High Block Rate – If people are blocking your messages a lot.
- Low Quality Rating – Due to WhatsApp message feedback system, the quality may be low.
- Non-Template Message Use in Marketing – Use of non-approved message templates.
Bulk Unsolicited Messages – Sending promotional messages without consent.
What to do if WhatsApp API is banned?
Step 1: Facebook Business Manager Login
Login to your Facebook Business Manager.
Go to the “WhatsApp Accounts” section.
There you will see the account status – Flagged, Restricted or Disabled
Step 2: Appeal / Review Request
If you get the option to “Submit Request”:
- Click “Request Review”
- A form will open in which you clarify your business
“Hello Meta Team, we are using WhatsApp API only to communicate with our clients who opt-in for services. Kindly review our account and guide us if any policy violation happened unintentionally.”
Step 3: Raise Support Ticket
If the option is not visible in the dashboard, you can raise a ticket on Meta Support:
https://business.facebook.com/business/help
How to keep WhatsApp account secure?
- Send messages only to opt-in users
- Use approved templates
- Keep block rate and report rate low
- Message content should be clear, helpful and non-spammy
- Read WhatsApp business policies regularly
- WhatsApp Business Policy:
https://www.whatsapp.com/legal/business-policy